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  Articles

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Come acquisire un'abilità sociale, Laboratori ARTERY per gruppi socialmente vulnerabili

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Publications

2012

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Bonanno, Philip / Borg, Carmel / Dossou, Koffi M. / Klein, Gabriella B.: BRIDGEIT GUIDELINES for Trainers. Deruta/Perugia: Key & Key Communications

[results of the project BRIDGE-IT. Be Relevant to Intercultural Diversity Generation in

Europe – Integration Team 510101-LLP-1-2010-1-IT-GRUNDTVIG-GMP; http://

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS].

Bonanno, Philip / Borg, Carmel / Dossou, Koffi M. / Klein, Gabriella B.: BRIDGE-IT GUIDELINES für Trainerinnen und Trainer. Deruta/Perugia: Key & Key Communications [translation from English by Tobias Fleuren; http://

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS].

Bonanno, Philip / Borg, Carmel / Dossou, Koffi M. / Klein, Gabriella B.: LIGNE DIRECTRICES BRIDGE-IT pour formateurs. Deruta/Perugia: Key & Key Communications [translation from English by Guy Yves Arnaud Amian, Koffi M. Dossou, Gabriella B. Klein; http://

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS]

Bonanno, Philip / Borg, Carmel / Dossou, Koffi M. / Klein, Gabriella B.: LINEE-GUIDA BRIDGE-IT per Formatori. Deruta/Perugia: Key & Key Communications

[translation from English by Nevin Pecorelli; http://

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS].

Bonanno, Philip / Borg, Carmel / Dossou, Koffi M. / Klein, Gabriella B.: BRIDGE-IT HANDLEIDING Voor Trainers. Deruta/Perugia: Key & Key Communications

[translation from English by Emmy Lanjouw; http://

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS].

Bonanno, Philip / Borg, Carmel / Dossou, Koffi M. / Klein, Gabriella B.: WYTYCZNE BRIDGE-IT dla Trenerów. Deruta/Perugia: Key & Key Communications

[translation from English by Aleksander Schejbal; http://

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS].

Bonanno, Philip / Borg, Carmel / Dossou, Koffi M. / Klein, Gabriella B.: BRIDGE-IT EITMENLER için Rehber. Deruta/Perugia: Key & Key Communications

[translation from English by Mehmet Emin Aksoy; http://

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS].

Klein, Gabriella B. / Borg, Carmel (eds., with contributions by Bonanno, Philip / Calleja, Colin / Dossou, Koffi M. / Klein, Gabriella B. / Kucher, Katharina / Pecorelli, Nevin / van Schaeren, Hilde / Siena, Raffaela): BRIDGE-IT face-to face learning activities. Deruta/Perugia: Key & Key Communications

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS].

Dossou, Koffi M. / Klein, Gabriella B.: co-authors for KEY&KEY in: SOCIAL SKILLS TRAINING MANUAL ART - EDUCATION – THERAPY. A manual for those who work with vulnerable people. New ideas to develop social skills for promoting social inclusion. Zamora, EDINTRAS - Intras Editions [translation into Polish, Italian, Spanish, Slovakian and Finnish, as a result of the cooperation of an international team of trainers working with groups of disadvantaged people - persons with disabilities and mental illness, homeless people, migrants, and all those in need of support; http:// www.arteryproject.eu/piblications.html].

2011

Klein, Gabriella B. (ed., with contributions by Klein, Gabriella B. / Kucher, Katharina

/ Pecorelli, Nevin / Putyra, Lukasz / van Schaeren, Hilde / Schejbal, Aleksander /

Siena, Raffaela / Tufaner, Enver / Wagenhofer, Ingrid): Good Training Practices

for ‘Adults-in-Mobility’ and ‘Adults-in-Contact-with-Mobility’ within the bureaucratic-institutional

context. Deruta: Key & Key Communications; http://

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS].

Klein, Gabriella B. (ed., with contributions by Klein, Gabriella B. / Kucher, Katharina / Pecorelli, Nevin / Putyra, Lukasz / van Schaeren, Hilde / Schejbal, Aleksander / Siena, Raffaela / Tufaner, Enver / Wagenhofer, Ingrid): Communication needs of ‘adults-in-mobility’ and ‘

adults-in-contact-with-mobility’ in first-impact situations. Deruta: Key & Key Communications [

lnx.bridge-it.communicationproject.euwebhtdocsbridge-it.communicationproject.eudokeosmaindocumentdocument.phpcidReq=BRIDGEITTRAINING

&curdirpath=%2FPUBLICATIONS

2007

Klein, Gabriella B. (ed., with contributions by Klein, Gabriella B. / Caruana, Sandro / Dossou, Koffi M. / Lasagabaster, David / Mateva, Galya / Pirih Svetina, Nataša / Schwitalla, Johannes): SPICES GUIDELINES. A training methodology for intercultural communication in institutional settings. Perugia: Key & Key Communications

[results from the project SPICES. Social Promotion of Intercultural Expertise and Skills co-financed by the European Commission in the framework of the Socrates Programme, Grundtvig Training Courses – 224945-CP-1-2005-1-IT-GRUNDTVIG-G11; translations and sociolinguistic adaptations also in Bulgarian, Italian, Slovene, Spanish, and German; http://

www.trainingspices.net/training_methodology.htm].

Klein, Gabriella B. (ed.): SPICES Guidelines. Un metodo per la formazione alla comunicazione interculturale in situazioni istituzionali. Perugia, Key & Key Communications [translation from English by Elisabetta Siliotti & Paola de Rosa]; http://

www.trainingspices.net/training_methodology.htm].

Klein, Gabriella B. (ed.): SPICES Guidelines. Método de formación para la comunicación intercultural en ámbitos institucionales. Perugia, Key & Key Communications [translation from English by David Lasagabaster & Begoña Blanco]; http://

www.trainingspices.net/training_methodology.htm].

Klein, Gabriella B. (ed.): SPICES Guidelines. Eine Trainingsmethode zur interkulturellen Kommunikation in institutionellen Bereichen. Perugia, Key & Key Communications [translation from English by Johannes Schwitalla, Veronika Wiederin & Katrin Hee]; http://

www.trainingspices.net/training_methodology.htm].

Klein, Gabriella B. (ed.): Priročnik SPICES Izobraževalna metoda za medkulturno sporazumevanje v institucionalnih okoljih. Perugia, Key & Key Communications [translation from English by Tina Malič]; http://

www.trainingspices.net/training_methodology.htm].

Klein, Gabriella B. (ed.): Ръководство Метод за обучение по интеркултурна комуникация в институционална среда. Perugia, Key & Key Communications [translation from English by Ivanka Djakova]; http://

www.trainingspices.net/training_methodology.htm].

Dossou, Koffi M. / Klein Dossou, Gabriella B.: La comunicazione interculturale in situazione istituzionale (committed by Scuola di Amministrazione Pubblica - Villa Umbra, co-funded by Provincia di Perugia) [Intercultural communication in institutional settings].

Dossou, Koffi M. / Klein Dossou, Gabriella B.: Informazione e comunicazione turistica per il personale dei servizi turistici associati (committed by Scuola di Amministrazione Pubblica - Villa Umbra, co-funded by the European Union - European Social Fund, Ministero del Lavoro e delle Previdenza Sociale, Regione Umbria) [Information and communication for tourist operators].

2006

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: Gestione dell’accoglienza e dei colloqui telefonici: Corso di comunicazione interpersonale per portieri e centralinisti (committed by Scuola di Amministrazione Pubblica - Villa Umbra, co-funded by Provincia di Perugia) [Client-oriented management of telephone calls. Communication training for doorkeepers and telephone operators].

Klein, Gabriella B. / Dossou, Koffi M.: Basic tools for intercultural communications. From interpersonal to intercultural, from verbal to visual: basic elements in communications. Quaderni formazione professionale (committed by SERN - Sweden - Emilia Romagna Network).

Klein, Gabriella B. / Dossou, Koffi M.: Strumenti base per una comunicazione interculturale. Quaderni formazione professionale (committed by SERN – Sweden - Emilia Romagna Network).

2005

Dossou, Koffi M. / Klein Gabriella B.: La comunicazione d’aula: strumenti sociolinguistici e di comunicazione. Con Esercitazioni, Glossario, CD-ROM. Quaderni formazione professionale (The classroom communication: sociolinguistic and communication tools)

2004

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: La comunicazione pubblica: formazione alla relazione con il “cliente”. Quaderni formazione professionale (committed by Scuola di Amministrazione Pubblica – Villa Umbra, co-funded by the European Union - European Social Fund, Ministero del Lavoro e delle Politiche Sociali, Regione Umbria) [The public communication: training to a "client"-oriented relationship]

2003

Biasi, Marina / Klein Dossou, Gabriella B.: La comunicazione voce-a-voce: il colloquio telefonico. Quaderni formazione professionale (committed by Unità Sanitaria Locale USL2 Perugia) [Voice-to-voice communication: the telephone conversation]

2002

Dossou, Koffi M. / Klein Dossou, Gabriella B.: Per un'efficace comunicazione d'aula. Elementi minimi. Quaderni formazione professionale [For an efficacious classroom communication]

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: La comunicazione nel rapporto interpersonale e nel lavoro: per una migliore gestione dell'informazione. Quaderni formazione professionale [Communication in the interpersonal relationship and at the workplace: for a better information management]

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: La comunicazione nel rapporto interpersonale e nel lavoro. Quaderni formazione professionale (committed by USL2, Azienda Sanitaria Regionale dell’Umbria, Servizio di Formazione e Aggiornamento del Personale) [Communication in the interpersonal relationship and at the workplace]

2001

Dossou, Koffi M. / Klein Dossou, Gabriella B.: Lavorare in team. Strumenti & strategie di comunicazione per un miglioramento continuo. Quaderni formazione professionale (committed by ASL3 Umbria) [Teamwork - communication tools and strategies for a constant improvement]

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: La comunicazione voce-a-voce: il colloquio telefonico. Quaderni formazione professionale (committed by Azienda Ospedaliera di Perugia) [Voice-to-voice communication: the telephone talk]

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: La riunione: strumento e strategia di comunicazione - corso base. Quaderni formazione professionale (committed by Comune di Umbertide) [The professional meeting as a communication tool and strategy - basic course]

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: La comunicazione nel rapporto interpersonale e nel lavoro - minimal edition. Quaderni formazione professionale [Communication in the interpersonal relationship and at the workplace - minimal edition]

2000

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: La comunicazione nel rapporto interpersonale e nel lavoro. Quaderni formazione professionale (committed by ASL3 Umbria, con il contributo del Ministero del Lavoro e della Previdenza Sociale e della Provincia di Perugia) [Communication in the interpersonal relationship and at the workplace]

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: La comunicazione nel rapporto interpersonale e nel lavoro. Quaderni formazione professionale (committed by USL2, Azienda Sanitaria Regionale dell’Umbria, Servizio di Formazione e Aggiornamento del Personale) [Communication in the interpersonal relationship and at the workplace]

Biasi, Marina / Dossou, Koffi M. / Klein Dossou, Gabriella B.: La comunicazione nel rapporto interpersonale - corso base per educatrici Nido d’infanzia comunale. Quaderni formazione professionale (committed by Comune di Umbertide) [Communication in the interpersonal relationship (basic course)]

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